A detailed head-to-head comparison of two of India's leading logistics providers. Which courier offers better tracking, faster transit times, and lower costs for your shipments?
Express distribution and supply chain solutions across India.
ClearTrack AI automatically detects if your tracking number belongs to Ecom Express or Gati. Paste it below to locate your package immediately without switching websites.
It's usually found in your order confirmation email/SMS, or on the order details page of Amazon, Flipkart, Myntra, etc.
Insight: For standard surface logistics, both couriers perform similarly across major metros. However, based on aggregated tracking trends, Ecom Express may edge out slightly in reliability for specific regional pockets.
*Note: These transit times are estimated averages based on historical data and do not represent guaranteed SLAs by the carrier.
Return to Origin (RTO) is the biggest margin-killer for eCommerce brands. Here is how Ecom Express and Gati handle failed deliveries:
Generally attempts delivery up to 3 times before initiating an RTO process. Their Non-Delivery Report (NDR) dashboards often allow merchants to intervene and re-attempt with updated details.
Typically offers up to 3 delivery attempts as well. Depending on the service region, on-ground agents frequently attempt to call the customer directly before marking the shipment as undeliverable.